fairplay app

fairplay app App support

Contact
+91 8636203908

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The fairplay app:

Q1: How to log in after installing the fairplay app?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) that will be sent to your mobile number. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve this issue, first, check your internet connection and ensure a strong signal is available. If you still don't receive the OTP, try clicking on "send OTP" again and wait for the allotted time. If the problem persists, reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, log in with your active phone number. If the number has changed, send your KYC details to customer support via email to complete the account transfer. This will facilitate a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The fairplay app:

Q1: What is the minimum withdrawal amount in the fairplay app?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are restricted to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw the money they've earned through gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, adding an extra waiting time of up to 24 hours. This can extend the overall process to at most 27 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone but the player who earned them. Any winnings made using the bonus funds can be withdrawn. The bonus itself, however, cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings to see if your withdrawal request is pending. If it's not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't show up, contact their care centre for assistance.

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